Returns & Exchanges
At TT, we want you to love your home decor, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it is a change of heart or a style mismatch, our team is here to ensure your satisfaction with every purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in perfect condition.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and securely tape it to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing